Services

Website Support Service

Do you own and run one or more business websites?
Depending on your technical capabilities, website support can be a difficult and time-consuming process.
Why not ask
J
o
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IT
Services
for assistance? We offer a comprehensive website support service to enable you to spend more of your time concentrating on other business requirements.

What do you get?

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Website backups

An essential requirement for any website is having the ability to restore it to a known working point if something goes wrong. To achieve this an appropriate website backup strategy must be implemented.

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Website updates

There are many reasons why a website may need to the updated - something may break, some content becomes outdated, images need replacing, additional pages or content needs to be added. Because many business websites are created using WordPress along with integrated themes and plugins, there is a need to regularly consider updates to these software products.

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Website hosting

All websites are hosted somewhere and there are a multitude of hosting options available. Where and how you decide to host your website will depend on factors like budget, website complexity and performance requirements.

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Website security

Unfortunately, websites are often subject to malicious attacks. There are many security measures that should be considered to reduce unwanted activity on your website.

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Website monitoring

To have a clear understanding of how your website is being accessed - particularly unwanted activity - the associated logs provided by for the website server should be regularly monitored. Each event is time-stamped and can identify information such as:

  • How many visitor
  • The domain from which they are visiting
  • The number of requests for each page
  • The number of requests for each page

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Website analytics

Google Analytics - the industry standard for website analytics - can help discover how your website is being used and performing. This powerful platform gives you the tools needed to answer many questions about your website, such as:

  • How may people visit my website?
  • Where do my visitors live?
  • What websites send traffic to my website?
  • Which pages on my website are the most popular?
  • How may visitors have I converted into leads or customers?
  • How can I improve my website's performance?

What will it cost?

Is your website in need of updating but you don't have the time or expertise to do it? Let
J
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J
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IT
Services
help with one of our website support service options.
Pay As You Go
This is a popular option for clients with limited need for change. You will pay an hourly rate of £40 for agreed and authorised work as and when you need it.
There is a minimum half hour charge of £20.
Monthly website Support package
This package option automatically includes the following: -
  • Website backups
  • Minor Website updates
  • Website security
  • Website monitoring
The cost starts from £75 per month. Additional time is then charged at an hourly rate of £40.
A monthly plan can be cost effective if your business has frequent minor updates, particularly if your website requires regular updates to ensure systems like Wordpress and their associated themes and plugins are kept up to date - these updates are essential to keep websites secure from ongoing security issues.
Contact Us
Telephone

07740 648824

Email

admin@jojel.co.uk

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